Ecosystems are the basis for continuous collaboration, co-creation, and open innovation. They move working relationships beyond the transactional or tactical. Within an ecosystem, the collective intelligence, capabilities, and technology of the networked participants are harnessed for enhanced value propositions and greater value creation. Ecosystems can foster cooperation and trust among partners, suppliers, customers, and stakeholders.
To measure your ecosystem, consider elements such as having a partner directory that is search enabled, assessing the level of partner-to-partner engagement, tracking customer solutions that emerge from collaborations, and providing tools and systems that enable partners to coordinate and collaborate.